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Abuse & AUP Policy

Report phishing, malware, spam, copyright infringement, illegal content, impersonation, or other domain and server abuse.

Acceptable Use Policy (AUP) & Reportable Violations

Prohibited Uses: Using DomainROC domains or VPS hosting for phishing, malware distribution, C2 servers, SPAM, DDoS attacks, copyright/trademark infringement, or any activity violating Hong Kong SAR or international laws is strictly prohibited.

Report Types: Phishing, malware, spam, intellectual property infringement, illegal content, and impersonation.

Evidence Required: Provide domain/IP, problematic URL, screenshots, server logs, or ownership verification documents.

Handling Process & SLA

Response Window: Reports receive initial review within 12 hours. Verified malicious activity results in domain/server suspension within 24 hours.

Fair Review: All reports are verified against evidence, registry policies, upstream rules, and applicable laws to safeguard network integrity and rights.

Email Abuse Team